Call Center Representative at Aston Carter

Description:

100% remote position

Equipment will be provided Must have high speed internet

-The main function of a Customer Service Specialist is to interact with customers in response to scheduling pest and rodent inspections.

-Customer Service Specialists will be taking inbound calls but may have to place an outbound call to follow up with customers on appointment scheduling.

-Specialists will take anywhere from 60 - 80 calls a day.

-Must have at least 1+ year of call center experience (sales experience is "nice to have" for overcoming objections with scheduling inspections).

Skills:

customer service oriented, call center experience, sales customer service, Customer service, Call center, Inbound call, Customer support, Service, Csr, Microsoft office, Microsoft, Customer care, outbound calls, scheduling appointments, billing customer service

Additional Skills & Qualifications:

Candidates CANNOT miss anytime in the first 3 weeks (i.e. preplanned appointments, vacation, etc.)

-Customer Service

-Upselling Experience

-Attention to Detail

-Conflict Resolution

Education/Experience:

• High school diploma or GED preferred.

• 1+ years customer service/call center related experience required.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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