Community Content Pro at Wholesale In a Box

Wholesale In a Box is hiring!
(And we can’t wait to hear from you.)

 

ABOUT US:

Wholesale In a Box is a tiny, vibrant, and growing company. We offer training and coaching that helps makers and independent product companies get their work into stores. We help our makers to grow their businesses and pursue their dreams. You can see more at wholesaleinabox.com. We also have a sister company, One Mill School. As a team, we often do work for either or both companies in a given day.

A reality of our company right now is that we’re changing fast, growing fast, and learning on the fly. That means that our team members need to be able to adapt, problem-solve, deal with some amount of ambiguity, and stay positive and solutions-oriented when things are challenging.

Our values:

  • Integrity comes first.

  • Overcommunication is good communication.

  • People over process/profit/product.

  • Strength comes from responding, adapting, experimenting, and doing a lot with a little.

  • We’re professionals -- internally and externally.

  • We bring our true selves to the work.

We are working to make Wholesale In a Box be an evermore vibrant, antiracist, equitable, diverse, inclusive place. The foundations of that vision are our intention, our inquiry within our own practices, and the education and training we prioritize — as well as prioritizing diversity and underrepresented groups in outreach to and engagement of new team members. If you’re wondering whether we want to hear from you, the answer is YES.

 

HONEST REVIEWS OF WHAT IT’S LIKE TO WORK AT WHOLESALE IN A BOX:

Curious what it’s actually like working here? Here are some quotes from our team:

“WIAB is SO amazing to work for, mainly because of our company culture. I love that we want the best for our customers and for each other, professionally and personally. So that means that we're always aiming to help people, and make their lives better (and we do that through improving our product, too). If I'm stressed, I just think to myself "I get to *help* people today." - Simone

“I love having a clear idea of what tasks I need to complete in a given week, but that I am able to organize my schedule on what works best for me. Even though the role is remote, I feel very supported and highly value the open communication our team has.” - Genevieve

 

ABOUT THE COMMUNITY CONTENT PRO WE'RE LOOKING FOR:

This is a unique role in that it combines several skills and project types in one role. The majority of your time will be spent writing-- mostly materials that help makers grow their businesses and feel inspired and supported. Projects might include things like:

  • Writing articles and content for digital courses, blog posts, and web in collaboration with others on the team.

  • Writing educational materials for our customers, using an outline and source material.

  • Designing simple graphics and layouts that are beautiful and communicate well.

  • Refining and executing marketing strategies around content, website optimization, and social media.

We're looking for someone who is excited to learn new skills and get better over time -- and who is great at communicating with a team on successes and challenges in the work. For marketing projects, we’ll provide you with a strategy and general approach, and you’ll be responsible for refining that strategy, figuring out how to execute it, and creating the necessary content and technology structures to support it. For content projects, we’ll provide the strategy and outline or rough draft of the content and you’ll do additional research, writing, editing, and structuring to flesh out the pieces.

In addition to the other skills listed in this job description, you'll also need to be able to learn new software -- nothing super technical, but the tools we use do have a learning curve and it's likely you won't have used them before. We use Convertkit for email marketing, Canva, Google Suite, Squarespace, Basecamp, and several other tools.

You are:

  • An exceptional writer. A professional, warm, effective writer and communicator. You have excellent written and spoken English skills. You can adapt your tone and approach to stay within our brand voice.

  • Solutions-minded. Constantly looking for things that are out of place or could be improved and coming up with ideas to improve them.

  • Culturally sophisticated. You have a “gut sense” for trends in fashion, design and handmade products and are excited and interested to learn more. Perhaps you are a maker yourself.

  • Detail oriented. To you, the small things are important and you take pride in getting them right. You’re naturally gifted with grammar, spelling, sentence structure, and clear communication.

  • Self-directed. You are very good at managing your own time, tackling unfamiliar projects, and staying motivated when working by yourself.

  • Willing to learn. Naturally a reader, you are excited to learn about different marketing methods and the world of makers.

 

SPECIFICS ABOUT THE JOB

Hours will range from 3-15 hours per week. We need you to be available during weekdays and have approximately 24-hour turnaround time on tasks (on weekdays only). Other than that, you can set your own hours, but it's important that you're able to be responsive via email very reliably (within that 12-24 hour turnaround time). You need to have a well-functioning laptop with a great internet connection.

Employment structure: This role is a part-time, fully remote, flexible, hourly Independent Contractor position. The role is open to anyone around the world. That said, if you are not a US resident/citizen (or a US citizen living abroad, with a US address you can use as your “permanent address”), then you would need to be paid via FreeeUp, which would deduct 7.5% from your pay.

Please let the company know you found this position on remote-customer-service-jobs.com so we can keep providing you with quality jobs.

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