Customer Service at Strategic Staffing Solutions


Strategic Staffing Solutions is currently looking for a Customer Service for a contract opening with one of our largest financial clients located in Charlotte, NC and Minneapolis, MN!

This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position. The details are below.

Customer Service (Remote)

Job/Role Description:

  • Responsible for responding to routine inquiries and complaints from internal and external customers regarding financial products and services.
  • Processing routine to complex transactions on-line, researching and resolving routine to moderately complex problems and inquiries and referring difficult problems to more senior representatives.
  • Offering or recommending products based on customer needs, account maintenance, report generation, and project work.


  • 3 years of customer service experience
  • 1+ year of office experience
  • 1 + year of experience interacting with people or customers, demonstrated through work, military, or education
  • Ability to effectively listen and elicit information Excellent verbal, written, and interpersonal communication skills Basic Microsoft Office skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Ability to troubleshoot common computer problems

How to Apply: send resume and contact information to Maya Jeffries, Sourcing Specialist, at .

The S3 Difference:

The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. The four pillars of our company are to:

  • Set the bar high for what a company should do
  • Create jobs
  • Offer people an opportunity to succeed and change their station in life
  • Improve the communities where we live and work through volunteering and charitable giving

As an S3 employee, you're eligible for a full benefits package that may include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Vacation Package
  • Life & Disability Insurance Plans
  • Flexible Spending Accounts
  • Tuition Reimbursement
- provided by Dice

Please let the company know you found this position on so we can keep providing you with quality jobs.