Call Center Representative at Dahl Consulting

Call Center Representative

Location: Remote

Pay: $16.50/hr

Duration: 4 months, potential to get extended/hired on

Responsibilities:

  • Places, receives, and routes a high volume of calls through an electronic switchboard
  • Communicates with customers via phone
  • Maintains incoming call volumes and performance standards
  • Takes and/or supplies information from/to callers
  • Resolves customer service challenges
  • Relays messages or order information

Qualifications:

  • High school diploma
  • Ability to work under pressure and make decisions independently
  • Excellent interpersonal and communication skills
  • Bilingual in Spanish and English preferred
  • Proficient in Microsoft Office (Word, Excel, and PowerPoint)

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