Help Desk Role at Modis

Tech Support Specialist

Fortune 10 Health Company


100% Remote

What are the top responsibilities for this position?

Phone Support/Helpdesk

What skills/attributes are a must have?

-Basic Troubleshooting & Customer service

-IE/Chrome, Office365, AD manager, LAN/Wifi, remote tools, & Etc. Basic critical thinking for on the spot solutions of IT related issues.

What skills/attributes are nice to have?

Any advanced or specialized tech skills. Service Now report creation. Detailed Excel work.

What are the work hours?

8-5 EST

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